MotorOS

MotorOS Shift

Chat that knows what is on the lot.

Shift is MotorOS inventory chat — embedded on your dealer site. It recommends live units, captures leads into CRM, and hands conversations to staff in Live Chat. Included on Dealership and Group; $299 add-on on Lot.

Shift · Inventory chatLive stock
Looking for a crew cab under $40k that can tow a boat?
Three matches on the lot — 2021 F-150 XLT, 2022 Silverado LT, and a 2020 Ram 1500. I can open the F-150 VDP or book a viewing.
Sourced to Dealer CRM · Stock #A1042Handoff

Inventory chat, not a generic widget

Shift reads the same MotorOS stock that powers your site, feeds, and CRM — so answers stay current when a unit sells.

Live inventory answers

Shoppers ask in natural language. Shift searches your MotorOS stock and returns cards that link to the matching VDP.

Embed on your site

A floating widget on the listing site — sales, service, parts, or financing modes — scoped to that rooftop.

Leads into Dealer CRM

Form captures and chat handoffs post to CRM ingest with source metadata and an optional vehicle ID.

Staff Live Chat

When a shopper needs a human, staff reply from the CRM Live Chat inbox with the same inventory context.

From question to handoff

Shoppers stay on your domain. Staff stay in MotorOS. Marketplace inboxes never see the conversation.

  1. 1

    Shopper asks

    A buyer opens Shift on a VDP, inventory grid, or campaign landing and describes what they want.

  2. 2

    Stock answers

    Shift matches live units — year, make, model, price, and photos — and links back to your site.

  3. 3

    Lead lands

    Name, phone, and the unit attach as a sourced Dealer CRM contact.

  4. 4

    Handoff

    Staff get notified and continue the conversation in Live Chat without leaving MotorOS.

Put Shift on your lot site

Book a walkthrough of inventory chat and Live Chat handoff, or sign in if Shift is already provisioned for your rooftop.